Protect & Connect

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Protect & Connect 🐾

Animal Control

The Ontario County Humane Society is responsible for providing dog control in the 18 jurisdictions that make up our community. We work alongside other local offices to further our mission of improving the lives of people and pets through care and education. You can contact our office during business hours with concerns regarding dog licensing, off leash dogs and leash law violations, at large dogs, and questions regarding city/town ordinances and non-compliance of laws and regulations. For all other concerns, please see the information below.

Dial 911 to report in-progress animal emergencies.

Who Should I Contact?

  • To report animal cruelty or neglect: please visit our Cruelty Prevention page

  • To report a lost or found (in your possession) pet: please visit our Lost and Found Pets page.

  • To report a dog at large: please contact our office during business hours at (585) 396-4590.

  • To report an animal bite resulting in broken skin: first seek medical treatment, then contact Ontario County Public Health at (585) 396-4343.

  • To report a rabies exposure or concern: please contact Ontario County Public Health at (585) 396-4343.

  • To report injured wildlife: please contact the NYS DEC at (585) 226-2466 and/or locate a wildlife rehabilitator here.

  • To surrender a pet: please see our Animal Surrender and Rehoming page.

Nuisance Wildlife

The New York State Department for Environmental Conservation laws state that native wildlife live where they live, because it is their home. It is important to have patience with our local wildlife residents and to share our space with them. Urban sprawl and development forces wildlife to live, breed, and raise their young in our backyards.

It is the responsibility of animal owners to protect and look after their pets and livestock which can mean keeping them in at night, keeping cats and very small dogs indoors, never leaving them unattended in yards, and taking other precautions necessary to keep them safe.

You can find useful information regarding nuisance wildlife on the NYS DEC website and we strongly encourage you to check those resources first. Please be aware that the Ontario County Humane Society does not remove wildlife or respond to wildlife complaints.

When all other options have been exhausted, or to have wildlife removed from homes, please refer to the following organizations:

Deceased Animal Removal

It is the responsibility of the homeowner to dispose of deceased animal remains. Please be aware that The Ontario County Humane Society does not remove deceased animals from the road or homes. For further assistance removing remains, please refer to the following organizations:

If animals are found deceased along the side of a road, please contact your local city/town office.

Did you know?

NYS law requires all dogs 4 months of age and older to be licensed with your town or city and vaccinated against rabies. Dogs can be licensed with you town or city clerk; it’s easy and affordable! Contact your local clerk for more information.

Why should I license my dog?

  1. Easy identification: Dogs can be easily identified and returned to their owner if they become seperated.

  2. Health & saftey: Because a valid rabies vaccination is required to get a dog license, licensing your pet ensures that your dog is protected agians thte spread of rabies.

  3. It’s the law: If your dog is picked up as a stray and impounded in a shelter facility, you will be required to obtain a dog license. Already having a valid license ensures you are reunited with your pet as quickly as possible.

If you love your dog,
license your dog!

City & Town Ordinances